Single multiservice network results from UC’s converged voice and data network. In the past and still today, many organizations maintain two different networks cheapest oakley sunglasses, one for voice and one for data. They use different hardware, software, and require different skills. Multiple networks are costly to assemble and maintain.
Should you make unified communications part of your business infrastructure? The tech big players think so. Cisco and Microsoft have emerged as leaders in this area. There are good business reasons to unify your communications.
In addition, multiservice networks are ideal for running productivity and collaborative applications like project management or expense reporting — applications that feed directly into the organization’s back-end systems. Another popular productivity UC application is the converged mailbox where voice mail, email, and fax messages are stored in one place and can be accessed through any device.
Another common UC strategy: Find an experienced consultant like Axispoint to assess what you need for UC and get you there. But however you do it, UC can deliver bottom-line payback. ###
Enhanced user experience addresses both enhanced productivity and mobility. Productivity is boosted through such features as four-digit dialing within the UC network. Mobility benefits from UC’s follow-me capability. For workers who frequently are on the move, their calls and communications will be automatically directed to them wherever they log in to the network. This goes beyond call forwarding.
Cost savings initially drove interest in UC as organizations jumped on the lower costs of voice-over-IP (VOIP) technology, as demonstrated by Skype. Organizations with far-flung offices, especially overseas, could dramatically cut long distance phone bills with the VOIP part of UC. More recently, other aspects of UC have grabbed the attention of top management.
Wikipedia defines unified communication (UC) as the integration of real-time communication services such as instant messaging (chat), presence sensing, telephony (particularly IP telephony), video conferencing, call control, and speech recognition along with non-real-time communication services such as unified messaging (integrated voicemail, email, SMS, and fax). As such, UC is not a single product but a set of products that provides a consistent user interface and user experience across multiple communication devices and media. Adds Daniel DiSano, CEO, Axispoint: “UC has been out there awhile, but now it often is called collaboration.”
Gartner came out with its UC Magic Quadrant in July. According to Gartner, “Differing forms of communication have been developed, marketed http://nbajerseys.altervista.org cheapest oakley sunglasses, and sold as separate individual applications. In some cases, they even had separate networks and devices. The convergence of all communications on IP networks and open-software platforms is enabling a new paradigm for UC, and is changing how individuals, groups, and organizations communicate.” UC can deliver three big business benefits.
DiSano identifies potential cost savings, an enhanced user experience, and the efficiency of a single multiservice network as the big benefits of UC.
Despite clear advantages cheapest oakley sunglasses, UC encounters resistance. Says Gartner: Although there is significant interest in UC from many enterprises, it remains a daunting and confusing topic. As a result http://nbajerseys.altervista.org, many enterprises find it difficult knowing where and how to start. Gartner advises enterprises to review their inventories of communications equipment and develop a vision for where their communication could be in 5 years.
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